With a strong dedication to financial integrity and client success, Jacy serves as the Collections Specialist in the accounting department at Universal Accounting. She ensures smooth, respectful communication throughout the collections process, helping clients stay on track with their obligations while preserving trust and transparency.

When she’s not working, Jacy is a devoted cat mom and nurturing home chef, finding joy in experimenting with flavors and filling her home with warmth. She’s a lover of live music and the energy of festivals, yet also finds peace curled up beside her potted plants and greenery indoors. She brings her values of intellect, empathy, and wholeheartedness into everything she does.

When not improving financial outcomes, Jacy is a committed team player who values kindness, communication, and empathy. She believes every client deserves not just to be heard, but to be supported. Her goal is to help clients move forward on solid footing—not just today, but with confidence for what lies ahead.