Changes in technology are occurring daily — changes that will make your life easier, and make you a more valuable resource to your client. Today’s clients are more demanding and sophisticated than yesterday’s were. Stay up to date on their ever-changing expectations by taking these steps:
* Be a voracious reader. Read everything you can about your client’s industry, new service techniques, and changes in the marketplace.
* Become ‘techno-savvy’. Spend part of your budget to stay ahead of the technological curve.
* Monitor technological trends. If you don’t receive customer surveys on an ongoing basis, find out what you have to do to get on the routing list.
* Talk to your clients. What’s the best way to find out what your clients want? Ask them. Keep on asking them.
It’s that simple.
Our newsletters will always work to keep you up-to-date on the latest in accounting technology and client relations.
The Software Questions and Comments section of the Forum gives advise on software and other technology questions.Click HERE to Visit the Technical Section of the Forum
Other sections from this week’s newsletter: